I am a frequent visitor to the local Apple Store, often with Genius Bar questions, and I’d never make an appointment without my iPhone. It is possible to schedule appointments with the Apple Store Genius Bar online at GetSupport. Really.īuy stuff while you wait with “EasyPay”. While you’re at the store, you can also - get this! - pay for products directly with your phone, no Apple employee required. When you get to the store, like magic, the phone knows (after all, it is a “ smartphone”, right?) and prompts you to check in:ĭo so by tapping on “Check In Now” and you’re ready to meet with your Genius as soon as they’re available for you: Very handy if my 5pm Genius Bar appointment gets overtaken by traffic! I always tap “Add to Calendar” because it’s useful, but even if you don’t, the Apple Store app sets up reminders that’ll automatically pop up as you get closer to your appointment.Īs you can see, the app knows you have a reservation and changes the interface as appropriate:Ī handy tip is that if you need to reschedule your appointment, you can do that directly within the iPhone app too. Enter your credentials, tap “Sign In’ and it’ll ask you an important question: Another place you need an Apple ID for it to work. This is done by tapping on “How can we help you?”, though it’s not a requirement. I also encourage you to add a few notes so that the Apple Genius can have a heads up about what’s happening. Easily done, just do a “sync” prior to going in. Worth noting here is that you should always backup your device or data before going into the store, just in case they need to reformat, reset or even repair your system. That 5:00pm appointment today fits well into my schedule, so I’ll select it by tapping on “Select Day & Time”, bringing up a summary of the appointment information: Tap on the appropriate one and you’ll see the options for appointments, starting with the soonest available: In this case, it’s an iPhone 4s, but if you have an iPad, iPod or Mac system, well, you can see the options. Now the big question is what kind of product I want help with. Apple Authorised Service Provider There are many service providers that Apple trusts with support. To make a Genius Bar appointment, I simply tap on “Genius Bar”. Make a Genius Bar reservation at your favourite Apple Store and get help from an Apple expert. I want to make an appointment at the Twenty Ninth Street Apple Store, so I tap on it, revealing lots of useful information, including the store hours: For me, the closest store isn’t my favorite, as you can see: The icon looks like this:įound it? Launch it, tap the “Stores” icon along the bottom and let it figure out the closest stores. Step zero is to find the app on your iPhone. See how we can help What’s happening at Apple. Put our Small Business Team on your team. Get help here How to prepare your device for your appointment Apple at Work. Now let’s have a look at how to set up an appointment and, as a bonus, how to check in once you’re at the store by again using the iPhone app. Apple Store Glasgow opening hours, contact information and weekly calendar of events. Now that you have it installed, I encourage you to allow it access to your location (so it can automatically figure out your closest stores) and to send you notifications (to remind you of upcoming appointments). The Apple Store app is essential for anyone visiting an Apple Store.Everything About Ebook Readers: Unlocking the Mystery Tip: If you prefer using the computer, check out my earlier tutorial on How to make an Apple Store appointment on your computer. And while you’re shopping in-store, pull up the Apple Store app and scan accessories – these small items are billed to your Apple account and you can walk out the door without even waiting for checkout. Place an order for pick-up and the items are paid-for, bundled together with your name on them, and ready for you or someone you designate to sign and go in minutes. Fair Oaks Mall is the preferred retail destination, offering an upscale mix of stores including Apple, Coach, J.Crew, and XXI Forever. Use it to order Apple products for shipping to your home or office. You can schedule a workshop or Genius Bar appointment. The Apple Store app is the key to making your Apple Store experience quick and pleasant. Although these can be helpful, you can bypass the process by using the Apple Store app on your iPhone or iPad. You can make an appointment at the Apple web site, but that sometimes requires answering a number of preliminary troubleshooting questions and suggested solutions. Make an appointment and a staff member will be ready and waiting for you when you arrive. But don’t just show up unannounced – Apple Stores are notoriously busy and you might wait for hours. If you have questions about your iPhone, iPad, Mac or other Apple product, you may need to make a visit at your nearest Apple Store.
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